If you still don’t see the option, try to remove the SIM card and reinsert it. To learn how, see Insert a SIM card into your Surface. If the cellular data on your Surface won’t turn on, see the Can’t turn on cellular data section. Then select the tile again to turn cellular data back on. ![]() If Cellular is undimmed, select the tile to turn off cellular data. ![]() If Cellular is dimmed, select the tile to turn on cellular data. If you have already set up your Surface and don’t see a mobile operator listed as an option when you go to Start > Settings > Network & Internet > Cellular, check to see if the cellular data connection option is turned off. If you don’t know your password, see Find your Wi-Fi network password in Windows. If prompted, enter your wireless network password and select Connect. On the Wireless screen, under Wi-Fi, select a wireless network name. Here’s how to connect to a Wi-Fi network: For more info about how to connect to Wi-Fi, see Connect to Wi-Fi in Windows. ![]() If you’re setting up a Surface for the first time and don’t see a mobile operator listed in Cellular settings, connect to a Wi-Fi or Ethernet network to complete the setup.
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